Care & Maintenance

Our wide array of finishes have been meticulously refined and perfected over the years to provide unrivalled strength and durability. All our products are crafted by hand with high-quality finishes that can last a lifetime if properly cared for.

General Maintenance & Warnings

Our products offer excellent anti-corrosive properties and will last a lifetime if properly maintained. To help you care for your chosen finish, we've created a comprehensive care guide specifically for each one of our finishes!
We recommend avoiding the use of our ironmongery externally in coastal areas due to the high levels of atmospheric salt which will rust or tarnish most of our finishes. The only finishes suitable for use in these environments are our stainless steel products.
Please ensure any newly plastered or painted rooms are fully cured before fitting your ironmongery, as moisture may tarnish or rust some finishes.
When decorating, we recommend removing ironmongery prior to painting, staining, or plastering, and only returning fittings once the area has been fully cured. Please avoid using any form of chemical cleaner, e.g. oxalic acid or aerosol sprays to clean products as these can permanently damage the finish.

Fixing Screws

The fixings supplied with our products are hand-made from mild stainless steel.  Due to the hand-made nature of our fixings, a little extra care needs to be taken when fitting. 
It's always recommended that a pilot hole is drilled (especially into hard woods) for all our fixings.  Ideally, it's suggested that screws are rubbed with candlewax before fitting to ease the application.  Please take the utmost care when fixing our screws, as many of our products are supplied with traditionally slotted screws. 
We recommend that, as well as drilling a pilot hole, a well-fitting screwdriver should be used.  Please avoid fixing with an impact driver or drill operated screwdriver due to the hand-made nature of the fixings. 
All our screws can be purchased in quantities of 25 to replace lost or damaged screws - please see our ‘Accessories’ section for further details.  A number of our screws are also available in raised-head and countersunk stainless steel if preferred.
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