For the purpose of the DPA and GDPR we are the data controller and any enquiry regarding the collection or processing of your data should be addressed to Data Privacy Officer, From The Anvil, 33 Ddole Enterprise Park, Llandrindod Wells, Powys LD1 6DF.
We are From The Anvil who are wholly owned by Marches Architectural Hardware, a company registered in England and Wales (Company No. 05006458) By using this website owned by Marches Architectural Hardware – fromtheanvil.co.uk you are accepting and consenting to the practices described in this policy.
What information we collect
If you purchase products from us, communicate with us, or do business with us, this will result in us collecting personal data about you.
We do not normally collect sensitive personal data. In the event you provide us with any sensitive personal data, we will take extra care to ensure your rights are protected.
Information we hold:
Address (Business or Residential)
Telephone Number (Landline or Mobile)
VAT Number (If Applicable)
Where we get that information:
We gain all data from any interaction through our website and from all telephone/email orders placed.
Who we share that information with:
If you have placed an order with us then your personal information is stored on or secure servers which is always encrypted. We do not store any details in reference to your bank or debit/credit cards.
Any individual has the right to complain to the ICO (Information Commisoners Office) if they think there is a problem with the way we are handling their data.
You, as an idividual, have the right to ask us to delete your personal data or for us to inform you of the personal data we hold for you.
Visitors to our websites
When someone visits fromtheanvil.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not knowingly allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.
We process personal information using the lawful basis of legitimate interest and for legitimate business purposes, which include some or all of the following:
Where processing enables us to enhance, modify, personalise or otherwise improve our services and:
To identify and prevent fraud
To enhance the security of our network and information systems
To better understand how users interact with our website
To inform you about our products and services via email communications, which we think will be of interest to you
to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us
to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about (unless you opt out of these communications)
to notify you about changes to our service
To determine the effectiveness of promotional campaigns and advertising
Whenever we process data for these purposes we will ensure that we always keep your Personal Data rights in high regard and take account of these rights. You have the right to object to this processing if you wish, and if you wish to do so please email firstname.lastname@example.org . Please bear in mind that if you object this may affect our ability to carry out tasks above for your benefit.
People who subscribe to receive monthly emails
People who subscribe to our emails will receive regular e-newsletters and and any other promotions automatically, unless they have expressed their wish not to receive such communications.
You will give us information about yourself by filling in a form on any part of our website.
To unsubscribe from our communications:
If a User wishes to stop receiving email communications from the Marches Group of Companies, they can do so at any time by clicking on the unsubscribe link at the bottom of any of our emails. Or they can email us at email@example.com
We use a third party provider, Mail Chimp, to send our regular e-newsletters and marketing emails. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our emails. For more information, please see Mail Chimp’s privacy notice.
People who contact us via social media:
We do not use any third party providers to manage our social media interactions on any social media platforms as all interactions are ‘in-house’. If you post anything on our social media platforms then the general rules for that platform apply. If you send us a private or direct messages via social media the message will be stored by us in said platform and it will not be shared with any other organisations.
People who email us:
We use Outlook as our email platform, which encrypts and protects email traffic for us. If your email service does not support encryption, you should be aware that any emails we send or receive may not be protected in transit.
We also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.
Sharing of data with external parties:
The Marches Group will never sell, trade or rent your personal information to other companies outside its group companies. The Marches Group may provide aggregate statistics about our customers; traffic patterns and related site information to clients, but these statistics will include no personally identifying information.
Storage of data
To comply with UK Data Protection legislation, The Marches Group follows procedures in the storage and disclosure of information that you have given us, to prevent unauthorised access.
The Marches Group follows the relevant legal requirements and uses all reasonable precautions to ensure your data is held securely either by us or our appointed data processors.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know using our Contact Us information
We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us this request using our Contact Us information.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
The table below lists the cookies we collect and what information they store.
|Cookie Name||Cookie Description|
|FORM_KEY||Stores randomly generated key used to prevent forged requests.|
|PHPSESSID||Your session ID on the server.|
|GUEST-VIEW||Allows guests to view and edit their orders.|
|PERSISTENT_SHOPPING_CART||A link to information about your cart and viewing history, if you have asked for this.|
|STF||Information on products you have emailed to friends.|
|STORE||The store view or language you have selected.|
|MAGE-CACHE-SESSID||Facilitates caching of content on the browser to make pages load faster.|
|MAGE-CACHE-STORAGE||Facilitates caching of content on the browser to make pages load faster.|
|MAGE-CACHE-STORAGE-SECTION-INVALIDATION||Facilitates caching of content on the browser to make pages load faster.|
|MAGE-CACHE-TIMEOUT||Facilitates caching of content on the browser to make pages load faster.|
|SECTION-DATA-IDS||Facilitates caching of content on the browser to make pages load faster.|
|PRIVATE_CONTENT_VERSION||Facilitates caching of content on the browser to make pages load faster.|
|X-MAGENTO-VARY||Facilitates caching of content on the server to make pages load faster.|
|MAGE-TRANSLATION-FILE-VERSION||Facilitates translation of content to other languages.|
|MAGE-TRANSLATION-STORAGE||Facilitates translation of content to other languages.|